Customer Service
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| Someone is always available to help you when you have questions or problems regarding your web hosting with RealWebCo. |
Customer Service is your 24 hour gateway for assistance with any questions or problems you may have with your web site operation, design or development.
Before contacting the Support Central you might want to review the tools and resources referenced here. Many times you can find an answer more quickly than if you initiate a support call.
The best place to start is the On-Line Manual, frequently asked domain name, technical and sales questions and the instructions available through your web administered control panel.
If the answer can't be found there Support Central is your best bet. It is open and monitored 24 hours a day, 7 days a week. There is no charge for support. We try to answer all of your questions as quickly as possible. |
Call Customer Service: (9:00am to 5:00pm Central Time) 251.391.2815
We can answer questions about billing, ordering and some technical issues. If you have technical support questions please contact Support Central. |
Managing Your Domain Name: If you registered your domain name with RealWebCo or if you transfered your name to our registrar when you opened your hosting account with us you can visit domain-registrations.org to manage your domain name. [ manage your domain names ]
If you did not register your name with RealWebCo and you have not transfered your name to our registrar, you will need to visit the company you registered your name with to manage your domain name. |
| Customer Support |
| First time users click on "Support Central" then "Create New Account" to set up your up your individual Support Desk. If you have already set up an account click "Login" to access to Support Central. |
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| Sales Information |
| Referenced below are forms for ordering extra features for your account such as Real Audio/Video, etc.) |
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| Billing Information |
| Contact Customer Service with billing questions or to handle other billing matters using the secure forms referenced below. |
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| Referral Program |
| Find out more about how you can get your Web Space for free. |
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| Helpful Links for Webmasters |
| This page contains a listing of helpful reference links, suggested software and other information to help you with building and maintaining your site. |
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